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Send your flight number, arrival time, drop-off address and party size by WhatsApp, email or the contact form. We confirm vehicle, driver and all-inclusive price in writing.

Everything for the road: fuel, all highway tolls and your English-speaking private driver. Bottled water on board. No meter and nothing added at the kerb: the price our team confirms in writing is the price you pay.

Per vehicle. Whether you travel solo or fill the car, the price is the same — one fixed fare for the whole party.

You receive the all-inclusive price in writing first. A 30% deposit confirms your booking; cancellation and refunds follow Serenity Morocco Tours' booking terms.

Cancellations must be sent in writing. A 30% deposit confirms your booking; cancellation and refunds follow Serenity Morocco Tours' booking terms. Changes to time, address or party size are usually no problem — just let us know as early as you can.

Prices move only within a small published band, from 3% below to 5% above the standard rate, depending on date, time and how early you book. The price our team confirms in writing is the price you pay. Night arrivals are welcome: drivers run 24/7.

Your driver waits inside the arrivals hall holding a name sign with your name. We track your inbound flight in real time, so an early or delayed landing is never a problem.

We track every inbound flight. If your plane is late, your driver adjusts — no extra charge, no missed pickup.

Sixty minutes free, counted from when your flight actually lands, while you clear passport control and collect bags. We don't rush you.

Yes — we run every route in both directions. For a departure we agree a pickup time at your hotel or riad that builds in a comfortable buffer for the drive and check-in.

Yes — we run private airport-to-airport transfers between CMN and Marrakech (RAK), Fes (FEZ), Tangier (TNG), Agadir (AGA), Rabat (RBA), Nador (NDR), Oujda (OUD), Errachidia (ERH) and Al Hoceima (AHU).

Three classes: sedan or comfort van (1–5 passengers), Mercedes Vito or SUV (1–6 passengers), and Sprinter VIP minibus (7–17 passengers). All air-conditioned and inspected.

Yes — every driver on our team speaks English. Many also speak French, Arabic and Berber.

Yes — booster and child seats are provided free when you ask for them at booking.

Yes — all vehicles are strictly non-smoking.

Of course — stopping where you please is exactly why a private car beats the train or a shared shuttle. Just point your driver to the spot.

Yes — we serve every destination in Morocco. If your route isn't listed, send us your pickup and drop-off and we'll confirm an all-inclusive price.

On highway corridors the train is cheaper centre to centre. The private car comes to your door, swallows all the luggage, leaves when you want and stops wherever you like. Families and tight connections are better off in the car.

Yes — we run 2–7 day private circuits: Sahara Desert, Imperial Cities, Atlantic Coast and bespoke itineraries. Contact us for a tailored quote.

Yes — our drivers are vetted professionals. Many solo travellers and families choose private transfers for the peace of mind.

A sedan fits 3–4 standard suitcases plus carry-ons. A Mercedes Vito/SUV handles 5–6 large bags. Our Sprinter VIP takes group luggage easily. If you have oversized items (golf bags, surfboards, prams), let us know at booking and we'll assign the right vehicle.

Yes — booster seats and infant car seats are provided free of charge. Just mention the ages of your children when booking so we can prepare the right seats.

Yes — all fleet vehicles are GPS-tracked for safety and dispatch coordination. We can share live location with you during the transfer if requested.

It's rare, but if it happens we dispatch a replacement vehicle immediately at no extra cost. Your driver contacts dispatch and we keep you informed throughout.

The local currency is the Moroccan Dirham (MAD). ATMs are widely available at the airport and in cities. We accept payment in MAD, EUR or USD — whichever is most convenient for you.

Citizens of the EU, UK, USA, Canada, Australia, Japan and many other countries get a visa-free stay of up to 90 days. Check your country's requirements before travelling.

Mohammed V Airport (CMN) is about 30 km south of central Casablanca — roughly 30–40 minutes by car depending on traffic. Our sedan transfer starts at 630 MAD all-inclusive.

Spring (March–May) and autumn (September–November) offer the best weather for travel. Summer is hot inland but pleasant on the coast. Winter is mild in the lowlands and snowy in the Atlas Mountains.

Tips are appreciated but never expected. If you've had a great experience, 10–15% or 50–100 MAD is a generous gesture. Your driver's entire fee is already included in your transfer price.